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| Job Category : | Digital marketing |
| Company Name: | The SMB Team |
| Position Name: | Digital Account Manager II – Remote (Fast Growth Marketing Company) |
| Location : | Remote |
| Job Description : | If you’re a highly experienced account manager & people-person, READ CLOSELY:Do you LOVE working with clients to help them get REAL results? We’re talking about being a collaborative, strategic partner to clients, not just some order-taker “customer service” type person.Do you have an understanding yet confident personality that allows you to make strong, positive connections with clients quickly?Do you LOVE sharing your thoughtful, humble opinion on how a process could be improved or an upsell strategy could be executed… without being asked?Do you want a generous salary ON TOP of a commission bonus structure (that ACTUALLY gets paid out on time)? We’re talking about making high 5-figures starting right out of the gate in year 1.Do you want to be able to do high-quality work while also getting a HUGE amount of PTO (seriously, it’s AWESOME) so you actually spend quality time with them?If you answered “HELL YES” to the above questions, and you want to work in a fast-paced environment where your opinion actually matters to leadership and want to be part of a company that’s bringing real results to its clients, then we definitely want to talk to you.Let’s see if we can make this work!What We’re Offering You: Full-time employment with a company that’s tripled its revenue for 4 years straight (i.e. we’re stable and you’ll be with us for a long, long time)A generous salary range,that’s paid on time, every timeProactive salary raises if we notice you doing a particularly kickass job in your role (yes, we DO keep track of your effort and results)25 Days of PTO (yup, that means 25 BUSINESS days of PTO!) that we expect you to happily use on top of 7 paid holidaysRemote/Hybrid work structure so you don’t have to waste your life commuting in trafficQuarterly Bonus plan based on realistic KPI’s so that you can earn that sweet, sweet money ON TOP of your regular compensationFull Health, Dental, Vision, Short Term Disability & Life Insurance so that you have a healthy and well-cared for family (and self!)An awesome retirement plan with a FREE 3% match (yup, we’re totally invested in you AND your future!)Quarterly Community Service opportunities so you can ALSO make a difference in the communityA generous education/upskilling budget so that you constantly improve your skillset and achieve your own personal & professional goalsFully paid company outings and retreats so you can unplug and directly connect with our leadership team and share your own insightsSounds like something you’d want for yourself? Excellent.Now, let’s talk about what we’ll expect from you.Key Responsibilities: Help our new clients smoothly transition to the SMB Team family so they NEVER want to leave (our 90% contract renewal rate proves it)Work closely and have frequent communications with an assigned portfolio of clients on an ongoing basisCoordinate and execute monthly reporting calls to clearly communicate the client’s campaign results in a way they understandSuggest proposed changes to their campaign results in order to increase their results in a truly consultative, diagnostic mannerSmoothly and professionally upgrade our client’s services so that they get maximum value from our servicesWork with our clients to engage them in the contract renewal process so they stay with us for yearsConstantly be looking for ways to streamline our internal processes so we ALWAYS deliver the most flawless client experience possibleIf the above sounds like everything that you’d love to do and would feel effortless in executing… Oh, man. We’re starting to get excited about you!Now, let’s talk through the qualifications you need.Key Qualifications: 3+ years of Digital Marketing Account Management. We want an All-Star that will come in and hit the ground running. (Limited training needed)Excellent, excellent writing skills. We don’t expect you to be the next great novelist, but we do expect you to be able to quickly, easily, and understandably communicate information that may not be familiar to our clientsExcellent, excellent verbal communication skills. You will be meeting with clients over Zoom and Google Meets and we don’t have time to teach you how to present information to people or easily engage with them. I.E. you MUST have strong interpersonal skillsA basic understanding of digital marketing strategies. Any additional experience with executing/understanding digital marketing is a plus! If it’s totally new to you, don’t worry; we’ll make sure you’re trained the RIGHT way the FIRST timeA keen eye for detail that zealously looks for any areas of improvement in your communications, the client’s results, and our processesSolid organization skills so that you can effectively manage (and EXCEED) your daily, weekly, and monthly to-do listBe able to HONESTLY work well in a fast-paced environment where your job description is updated or changed as the needs of the company changeMust be a proactive team player that works well with others and is able to accept constructive feedback without ego. We can accept and work around honest mistakes, but egotistical finger-pointing or blame-mongering will NOT be tolerated**This place isn’t for everyone. It’s challenging. It’s fast-paced. Your job description may change. But, the rewards of accomplishment are amazing!Now, let’s tell you a little bit about ourselves.___Who’s SMB Team?SMB Team is a rapidly growing marketing agency and coaching business for lawyers, based out of Philadelphia. After 4 years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.Bottom Line: We change lives. Want proof? Read our Google My Business reviews.There are 3 parts to our business. Educational Branding, Marketing Services, and Group Coaching. Here’s how we will grow each of them…Educational Brand: We run the largest talk show in the legal industry right now. Every week, we get hundreds of lawyers on our webinars by interviewing top thought leaders (as seen on our YouTube). The goal is to become THE source of education for lawyers.Marketing Services: We offer a full suite of marketing services to our clients including PPC, SEO, Website Design, Video, and Social Media management. Our goal is to scale our services business to over $15M in revenue by 2023.Coaching Services: We have a rapidly-growing coaching program for lawyers. In our first year, we built our coaching business into a multi-seven figure business. Our program has been identified as the most comprehensive coaching program for attorneys and we plan to double the size of our clients in the next year.The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.The SMB Team is an Equal Opportunity Employer – Minority/Female/Disabled/Protected VeteransJob Type: Full-timePay: $68,000.00 – $85,000.00 per yearBenefits:Dental insuranceHealth insuranceLife insurancePaid time offParental leaveProfessional development assistanceReferral programRetirement planVision insuranceSchedule:Monday to FridaySupplemental Pay:Bonus payCommission payWork Location: Remote |
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